5 reasons why your patients should be at the heart of your dental clinic fit out
Patients know what they want and how they want things done. It’s important to ensure communication is at the key of all dental clinic fit outs.
Here are 5 reasons why you should always bring your fit out decisions back to your client:
Your space should reflect their purpose and needs
The client knows best. They know exactly what they want and how they want to be treated. Positioning them at the heart of your fit out is important if you’re looking to retain or grow your client base. Reflecting the needs and values of the clinic are just as important to ensure it’s clean, hygienic, and suitable for the business your patients are expecting. It’s important to make it warm and welcoming for the customers, and your patients know how to make it so.
Think about whether you’ll need to be accommodating for children or the elderly – how will your space work for their needs?
If it’s not what the PATIENT wants, it becomes harder and harder to fix
As you make progress towards designing your dental clinic, it becomes hard to change things – many things like sinks and in built storage become permanent, or just far too costly to change. Ensuring constant communication between yourself, your fit out specialist and the client’s feedback will make your fit out worthwhile for years to come.
You want a comfortable experience for your patients
A trip to the dentist is not always something everyone looks forward to. Even still, it’s something that should be done on a regular basis, and making it as enjoyable as you can for your patients is important. Create a comfortable space for your patients to ensure they’re relaxed and calm throughout the process.
Improve patient referrals
Providing a comfortable and calming environment for your patients as they come to your dental clinic is important for the old-school word-of-mouth tactic for getting your business out there. It’s highly likely that if customers are enjoying a usually uncomfortable experience, they’ll recommend you to their friends and family. Simple amenities like providing water, comfortable seating and up-to-date furniture can completely change the way patients view visiting your dental clinic.
Ensure you’re in a convenient location with enough room
Changing location just after undergoing a dental clinic fit out is not ideal. Before you even start your fit out, ensure you’re set on your location, and the space fits your growth potential. Always remember to have a complimentary chat with a fit out specialist to build out your vision and utilise their years of experience.
With your patients at the heart of your fit out, your dental clinic can strive towards achieving your business goals, as well as leave your patients feeling satisfied and happy.